Terms and conditions

Last Updated: 10/26/26

Online Privacy Policy

At Omni Acupuncture (the “Company”, “we”, “us”, or “our”), your privacy is our absolute priority. This Privacy Policy outlines what information we collect when you visit www.omniacupuncture.com (the “Site”) and how that data is used, stored, and protected. By accessing, browsing, or using our Site, you explicitly agree to the terms of this Privacy Policy. If you are not comfortable with these practices, please do not use our website
  • 1. Information We Collect 
    We collect both personal data you voluntarily provide and technical data gathered automatically through your use of the website.
    • Information You Share Directly: We do not automatically collect personal details like your name, physical address, or email address. We only receive this data if you choose to share it with us directly, such as when you fill out a digital intake or contact form, schedule an appointment, or email our clinic. 
    • Automatically Gathered Technical Data: Like most websites, we automatically gather basic, non-personal analytical data when you browse our Site to help us understand user behavior and improve your experience. This includes technical details like your IP address, browser type, device type, and operating system.
  • 2. How We Use and Share Your Information
    We use your information exclusively to better serve you, process authorized transactions, improve our clinic's services, and enhance your digital experience.
    • No Third-Party Sharing: Omni Acupuncture never sells, leases, or shares your personal information, contact info, or email address with third parties for marketing or commercial purposes.
    • Email Communication & Newsletters: If you grant us permission, we may occasionally send you newsletters, health tips, or updates about Omni Acupuncture. You retain total control over these communications and can easily opt out at any time.
    • Legal Exceptions: In rare and exceptional cases, the Company may disclose user information if we deem it necessary in good faith to:
      Comply with the law, a court order, or a valid legal subpoena.
      Identify, contact, or bring legal action against someone who may be intentionally or unintentionally causing injury to, or interfering with, the Company’s rights, property, website security, or other site users.
  • 3. Financial Data Protection
    We prioritize the security of your payment details. Credit card numbers and financial data are never stored on our servers, unless you have given explicit permission and it is directly required to maintain an ongoing, authorized billing arrangement or recurring treatment plan. All processing is securely routed through encrypted, compliant third-party payment gateways (such as, but not limited to, Stripe).
  • 4. DATA SECURITY & INHERENT DIGITAL RISKS
    Omni Acupuncture implements strict administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, or modification. However, because no internet transmission or digital storage system is completely flawless, we cannot guarantee absolute, impenetrable security. By sharing your information online, you acknowledge these inherent digital risks. If you prefer not to submit sensitive health or personal data through our website contact forms, you are always welcome to share these details with our staff directly in person or over the phone.
  • 5. Use of Cookies
    Cookies are small files that a website transfers to an individual’s computer hard drive for record-keeping and optimization purposes.
    • Strict Limitations: These cookies are strictly restricted for use on our Site and do not transfer any personal information to external parties.
    • Managing Settings: By default, most web browsers automatically accept cookies. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. Please note that if you choose to disable or refuse cookies, some sections of the Omni Acupuncture Site may load slower or fail to function properly.
  • 6. Links to External Websites & Public Spaces
    • Third-Party Links: Our website may contain links to external sites (such as educational health articles or third-party scheduling tools). Omni Acupuncture is not responsible for the privacy practices, tracking mechanisms, or content of those third-party websites. We highly recommend checking their specific privacy policies before submitting personal data.
    • Public Forums and Reviews: Please remember that any information you share publicly—such as writing a Google Review, Yelp review, or posting on a public forum—becomes permanently visible to the general public. If you post personal details like your phone number or medical experiences in a public space, others can view and collect that data. You are entirely responsible for the information you choose to expose in these public area.
  • 7. How to Unsubscribe from Communications
    You have total control over the marketing communications you receive from us. You can opt out of our email lists at any time by clicking the "unsubscribe" link located at the bottom of our digital messages. If you encounter any technical issues or would like to be manually removed from all databases, simply email us at Lan@omniacupuncture.com with a brief note, and we will update your preferences promptly.
  • 8. Protection of Minors (Children Under 13)
    Omni Acupuncture is firmly committed to protecting the privacy of young children in compliance with COPPA regulations.
    • Strict Prohibition: If you are 13 years old or younger, DO NOT submit any personal information to our website, contact forms, or company.
    • Deletions & Reporting: If we discover that we have inadvertently collected personally identifiable information from a child under the age of 13, we will purge that data from our records immediately. We encourage parents and legal guardians to monitor their children's digital habits and report any accidental data submissions to us right away. For comprehensive tips on protecting children's privacy online, parents can consult the Federal Trade Commission's (FTC) Consumer Advice guides.
  • 9. Modifications and Policy Acceptance
    By navigating and using our Site, you signify your unconditioned acceptance of this Privacy Policy. We reserve the right to revise, update, or modify this statement occasionally to reflect changes in legal mandates or our data operations. Any updates are effective immediately upon posting to this page, and your continued use of the website following changes constitutes an automatic acceptance of the updated rules. We recommend checking back here periodically to see what is new.
    
    If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled by our clinic, please reach out to us directly at 
    Omni Acupuncture
    Email: Lan@omniacupuncture.com

Terms of use

PLEASE READ THESE TERMS OF USE CAREFULLY. Your access to and use of this website, as well as all related web platforms operated by Omni Acupuncture (the “Company”), is subject to the following terms and conditions (“Terms of Use”) and all applicable laws.
By entering, browsing, or using this Site, you accept these Terms of Use without limitation or qualification. You acknowledge that this document governs your digital interaction with the Company and supersedes any prior agreements between you and Omni Acupuncture regarding your use of this website. If you do not agree to these terms, please stop using the website immediately.
  • 1. Privacy Integration & Data Consent
    We value your privacy. Omni Acupuncture will never intentionally sell or share your personally identifying information with third parties for marketing purposes. We will only disclose your data if we believe in good faith that it is legally required to comply with a judicial proceeding, respond to a subpoena, or protect our website’s security and operational rules. By continuing to browse and use this Site, you agree to the practices outlined in our separate Privacy Policy. If you do not agree with our privacy practices, please do not use this website.
  • 2. Electronic Communications Consent
    By registering an account, submitting a contact form, or signing up on our Site, you explicitly agree to receive all disclosures, legal agreements, company announcements, scheduling alerts, and promotional updates from Omni Acupuncture digitally. We will send these notices directly to the email address you provide. You agree that receiving these electronic communications fully satisfies any legal or contractual requirement that such communications be in writing via physical mail.
  • 3. SYSTEM SECURITY & DATA RISK DISCLAIMER
    At Omni Acupuncture, we take data protection seriously and use standard commercial security measures to restrict unauthorized access to our systems, data, and files. However, you acknowledge that no digital platform—whether password-protected, firewalled, or encrypted—can be guaranteed to be entirely impenetrable or immune to cyber threats. By using this website, you accept that it may be possible for an unauthorized third party to breach our safeguards to access, view, copy, modify, or distribute the data and files you store or transmit using the Site. Consequently, your use of the Site and the storage or transmission of any personal data therein is conducted completely at your own risk.
  • 4. Intellectual Property & Copyright License
    Everything displayed on this Site—including text, articles, videos, graphics, photos, data, sound recordings, brand layouts, and the overall design (collectively referred to as "Content")—is the exclusive property of Omni Acupuncture or our third-party provider networks. This Content is protected by United States and international copyright, trademark, and intellectual property laws.
    • Limited License: We grant you a personal, non-exclusive, non-transferable, and revocable license to access and view the Site strictly for your personal, non-commercial information. You do not acquire any ownership rights to any Content you access on this Site.
    • Prohibited Uses: You may not copy, reproduce, republish, upload, post, transmit, distribute, modify, or use any of our Content for public or commercial purposes without explicit, prior written permission from Omni Acupuncture. Doing so directly violates our legal rights and may result in immediate access termination, financial penalties, or legal action.
  • 5. Trademarks & DMCA Takedown Policy
    The name “Omni Acupuncture”, along with all corporate logos, trade names, custom brand images, and staff biographies displayed on this Site, belong directly to the Company or are used with permission. You are strictly prohibited from using our brand elements or trademarks without our express written consent.
    Copyright Infringement Claims (DMCA): We respect the creative work of others and reserve the right to remove any content or delete user accounts that we believe violate someone else's intellectual property rights. If you believe that your copyrighted work or trademark has been copied onto our website without your permission, please notify us immediately.
    To help us address the issue quickly, please provide:
    • Your complete contact details (name, phone, email).
    • A detailed description of the copyrighted work or trademark in question.
    • Official intellectual property registration details (if any).
    • The exact web page link (URL) where you found the alleged infringement.
  • 6. User Submissions & Feedback
    Any comments, suggestions, ideas, or materials you send to the Company—including, but not limited to, feedback, text, images, blog designs, programs, or artwork (collectively, "Submissions")—shall immediately become and remain the sole and exclusive property of the Company.
    • No Confidentiality: No Submission shall be subject to any obligation of confidentiality on the part of Omni Acupuncture, and the Company shall not be liable for any use or disclosure of any Submission.
    • Global Rights: The Company shall exclusively own all known and hereafter existing rights to the Submissions worldwide, including all intellectual property rights thereto.
    • Unrestricted Use: Omni Acupuncture is entitled to the unrestricted use, publication, modification, and dissemination of all Submissions for any purpose whatsoever, commercial or otherwise, without any acknowledgment, credit, or financial compensation to you.
  • 7. Errors & Omissions
    We do our best to ensure all information on this website is accurate, complete, and up to date. However, Omni Acupuncture makes no guarantees or warranties regarding the accuracy, completeness, or timeliness of the Site's content. The Company assumes no liability or responsibility for any accidental errors, typos, pricing glitches, or omissions found on this website.
  • 8. COMPREHENSIVE WARRANTIES & LIMITATION OF LIABILITY
    • "As Is" Website Status: Everything on this website is provided to you “as is” and “as available” without any guarantees or warranties of any kind, either express or implied. To the fullest extent permissible by law, Omni Acupuncture disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
    • Content and Accuracy: The Company does not warrant or make any representations regarding the use of the materials on the Site, the results of using such materials, or the suitability of these materials for any user’s specific needs. We make no guarantees that the Content will meet your expectations or be entirely correct, accurate, reliable, or free from human error.
    • No Technical Guarantees: We do not guarantee that our website will run uninterrupted, stay secure, or be completely free of digital bugs, malware, or viruses.
    • Device Maintenance Costs: By browsing this Site, you accept all responsibility and financial cost for any necessary servicing, repairs, or corrections your computer, phone, or tablet might need as a result of digital transmission.
    • Third-Party Disclaimers: The Company shall not be held responsible for performance or service disruptions caused by any third-party website or third-party service provider (such as scheduling software or payment processors). Any such problems shall be governed solely by the independent agreement between you and that specific provider.
    • Exclusion of Damages: 
      UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL OMNI ACUPUNCTURE, ITS AFFILIATES, OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THIS SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES THAT RESULT FROM YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE.
      Please note: Some jurisdictions do not allow the exclusion of certain implied warranties or the limitation of liability for incidental or consequential damages, meaning some of the above limitations may not apply to you.
  • 9. Third-Party Disclaimers, Account Termination, and Refund Policy 
    • Third-Party Service Interruptions: Omni Acupuncture (the “Company”) shall not be responsible for any performance issues, service disruptions, or malfunctions caused by third-party websites or service providers. This includes, but is not limited to, your internet service provider, Stripe payment processing services, or your personal device software and its associated updates. Any such issues are governed solely by the independent agreement between you and that specific provider. The Company reserves the right to determine, in its sole discretion, whether it bears any responsibility for a digital malfunction or disruption.
    • Account Termination and Access Restrictions: The Company reserves the right to limit your use of the Site and/or Content, or to terminate your account entirely, if we determine, in our sole discretion, that you have violated these Terms of Use or any other conditions established by the clinic. Furthermore, the Company reserves the right to refuse access to the Site, Content, products, or services to anyone at any time, in its sole discretion.
    • Forty-Five Day Refund Rule: If you are unhappy with a purchase or service on our Site, the Company may issue a full or partial refund at our sole discretion, strictly consistent with our established refund policy. THE COMPANY SHALL REFUSE ANY REFUND REQUESTS SUBMITTED FORTY-FIVE (45) DAYS OR MORE AFTER YOUR ORIGINAL PAYMENT for the use of the Site and/or Content, whether pursuant to an individual transaction, an ongoing billing arrangement, the Company's Customer License Agreement, or otherwise.
  • 10. INDEMNIFICATION & COMPREHENSIVE LIMITATION OF DAMAGES
    To the maximum extent permitted by law, Omni Acupuncture, the "Company"  is not responsible or liable for any indirect, special, incidental, or consequential losses resulting from your use of (or inability to use) our website or services. This limitation applies regardless of the legal theory used to bring the claim—whether based on breach of contract, negligence, tort, strict liability, or any other cause of action—even if Omni Acupuncture has been explicitly advised, was aware, or should have known of the possibility of such damages.
    Without limiting the protections above, this exclusion explicitly prevents you from recovering damages for:
    • Business & Financial Losses: Loss of clinic or business profits, revenue, commercial goodwill, or costs tied to capital.
    • Data & Equipment Damage: Damage to or loss of physical property, personal electronic equipment, or the corruption, destruction, and loss of information, data, and system files.
    • Technical & System Failures: Website bugs, server downtime, transmission errors, or a temporary or permanent inability to access our online services.
    • Procurement Costs: The cost of securing replacement or backup web services, software, or alternative channels resulting from a site malfunction.
    THIS LIMITATION SHALL APPLY REGARDLESS OF THE CAUSE OF ACTION AND EVEN IF OMNI ACUPUNCTURE HAS BEEN ADVISED, IS AWARE OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
  • 11. Indemnification (Hold Harmless)
    You agree to indemnify, defend, and hold harmless Omni Acupuncture, along with its directors, officers, employees, and agents, from any liabilities, claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
    • Your breach of this Agreement;
    • Your violation of any applicable law or the rights of any third party;
    • Any content (materials, information, or media) that you post, upload, or share on or through the website;
    • Your use of the website or any online services provided by the Company; and
    • Your conduct in connection with the website, our services, or other users of the site.
    Omni Acupuncture reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you agree to fully cooperate with the Company’s defense as reasonably requested.
  • 12. Third-Party Beneficiaries
    The provisions, protections, and rights outlined in these Terms of Use are for the direct benefit of Omni Acupuncture, as well as its subsidiaries, affiliates, third-party content providers, and licensors. Each of these individuals and entities has the explicit right to hold you accountable to these terms and enforce these provisions directly on their own behalf.
  • 13. Governing Law, Jurisdiction, & Severability
    • Governing Law & Courts: These Terms of Use are governed by and construed under the laws of the State of Florida, excluding its conflict of laws rules. You agree that the state and federal courts sitting in Florida hold exclusive jurisdiction over any legal claims, and you waive any objections or defenses regarding an inconvenient forum or lack of personal jurisdiction in these courts.
    • Severability: If any portion of these terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, that specific portion will be separated (severed) from this agreement. All remaining provisions will continue to be fully valid, active, and enforceable.
    • Third-Party Enforcement: These terms directly benefit Omni Acupuncture, its affiliates, subsidiaries, content providers, and licensors. Each of these entities retains the right to directly enforce these provisions against you on its own behalf.
  • 14. Modifications & Revisions to These Terms
    Omni Acupuncture reserves the right to revise, update, or change these Terms of Use at any time by posting the amended version on this page. All changes are effective immediately when we post them.
    You are legally bound by any such revisions. Therefore, you should periodically visit this page to review the current Terms of Use to which you are bound. Your continued use of the website following the posting of changes means that you accept and agree to the revisions.